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Putting the Account Statement and Credit Limit on the Dealer's Own Screen

Author
October 17th, 2024
2014 read
Dealer Portal
Putting the Account Statement and Credit Limit on the Dealer's Own Screen

The last week of the month always goes the same way in accounting: dealers being called, spreadsheets attached to emails, replies that begin "the figure we have is," and a list that diverges only because the two sides cut it off on different dates and both are right.

The cause of that cycle is not slow accounting. The cause is that the dealer cannot see their own account. Because they cannot see it they have to ask, and every figure they are given is one somebody assembled by hand, which starts going stale the moment it is sent.

What the balance question really costs

Taken one at a time, "what is our balance" is a few minutes of work. Multiplied by the dealer count at month end, it takes a serious share of accounting's busiest week. There is a more expensive version too: a dealer who does not know their balance either holds back an order they should have placed, or keeps ordering well past a limit they have already used up. Nobody wants either outcome.

What the statement has to show

A useful account statement shows not just the balance but how the balance was arrived at: opening balance, invoices, credit notes, collections, and term surcharges, with a document number, issue date, due date, and running balance on every movement. When a dealer wonders about a line, they should be able to pull up the document straight from the list. If they have to read the statement and then telephone, the statement is not doing its job.

A credit limit is a boundary, not a punishment

For most dealers the credit limit only becomes visible at the moment it is breached, usually when an order is blocked. When the dealer can see how much of the limit is consumed, which open invoices are holding it, and how much frees up on which date, the limit stops being a surprise. Dealers sequence their own orders to avoid the block, which means fewer calls for everyone.

Moving the block earlier

The worst place to run a credit check is during picking: the goods are gathered, the paperwork is printed, and the job stops there. Run the same check at the moment of ordering and the dealer either trims the cart or clears the balance. It is the identical rule, applied earlier.

Putting collection next to the statement

If a dealer can clear the balance through virtual POS on the same screen where they see it, collection no longer needs its own chain of reminders. Card details are never stored on your side; the transaction completes at the bank and its counterpart lands on the account as a movement. That turns collection from something you chase into something the dealer controls.

Reconciliation stops being an event

When both sides are looking at the same list at the same time, period-end reconciliation is a confirmation rather than a data exchange. Items that diverge show up one at a time through the month and get resolved one at a time, instead of piling up on the last day.

Who gets to see what

Account data is sensitive data. In companies with a sub-dealer structure, who can see which account has to be defined by role, and a main dealer's access to sub-dealer activity has to be a deliberate decision. For KVKK purposes, the right question is not where the data lives but which user reaches which record, and on what grounds.

Tags :
account statement credit limit current account collections reconciliation dealer portal