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Shipping & Fulfillment

The moment an order ships, the tracking number is on the dealer's screen and in their inbox

B4Bdex connects to the carriers you already work with. When the warehouse packs an order, the label and consignment record are created automatically and the tracking number is written into the order detail and the notification e-mail. Dealers choose a delivery address from their own branch list, partial shipments are tracked separately, and e-dispatch and e-invoice documents move through the same flow.

Working Processes

How the process works, step by step

  1. Delivery Address

    Orders from a multi-branch dealer will not close until someone names the receiving branch. Type an address that is not on the list and the shipment waits while that address goes for approval.

  2. Shipping Method

    Contracted carriers, your own delivery and collection by the dealer are the three routes on offer.

  3. Warehouse Release

    An approved order appears in the warehouse as a pick list, with lines ordered by bin location.

  4. Pick and Verify

    Picked items are scanned against the order, catching a missing or wrong line before anything leaves the building.

  5. Packing

    Case count, weight and volumetric measure are entered, with a handling note added for fragile goods.

  6. Consignment Booking

    The consignment is booked in the carrier's system and the barcoded label prints straight from the portal.

  7. Tracking Number

    The tracking number that comes back is written onto the order and reaches the notification e-mail and the dealer's screen together.

  8. E-Document Flow

    Shipping raises the e-dispatch note and e-invoice and passes both to your e-document provider in the same flow.

  9. Partial Shipments

    Lines that could not be completed stay as a back-order balance, and each batch travels under its own tracking number.

  10. Status Updates

    Out-for-delivery, delivered and failed-attempt updates from the carrier post themselves onto the order.

  11. Proof of Delivery

    Who signed and when goes onto the order, and the dealer reports a short or damaged delivery from the same screen.

  12. Delivery Performance

    Each month you weigh again which carrier delivered inside the time it promised and how many damage claims it generated.

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Meet B4Bdex and let's plan how to digitalize your dealer network together. Contact us for a tailored demo and rollout.

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